Garage Door Services Warranty Terms

At Titan Garage Doors Rockford, we take pride in delivering top-quality garage door services you can depend on. While we stand behind the craftsmanship of our work and the durability of the products we install, it’s important to understand the terms of our warranty coverage. Please review this Warranty Disclaimer carefully to know what is and isn’t covered.

Limited Warranty on Garage Door Services

Titan Garage Doors Rockford offers a limited warranty on parts and labor for select garage door repairs, installations, and replacements. The terms of this limited warranty vary depending on the service provided and the type of product used.

Typical warranty coverage includes:

• Garage door springs: Up to 3 years (parts only)
• Garage door openers: Manufacturer’s warranty (varies by brand
• New garage door installations: Up to 5 years (manufacturer’s warranty on materials; 1-year limited labor warranty)

Please note that exact warranty durations and conditions are outlined in your service receipt or installation agreement.

What the Warranty Does Not Cover

Our warranty is designed to protect you from workmanship defects—not from external damage or misuse. Titan Garage Doors Rockford is not responsible for issues resulting from:

• Improper use or tampering with the garage door system
• Accidental damage, impact, or acts of nature (storms, flooding, etc.)
• Wear and tear from regular use beyond the expected lifespan
• Failure to perform routine maintenance
• Third-party repairs or modifications

What will we do to correct problems?

Titan Garage Doors will either repair or replace the part, using new or refurbished replacement parts. Labor will be charged if this occurs outside the labor warranty period circled on the invoice sheet.

Manufacturer Warranties

Many components we install—such as garage door openers, remotes, and doors—come with manufacturer warranties. These warranties are subject to the terms and conditions provided by the product manufacturer and may require product registration.

Note: Titan Garage Doors Rockford is not liable for manufacturer warranty claims but will assist customers with necessary documentation.

Claiming a Warranty

To make a warranty claim with Titan Garage Doors Rockford:

1. Contact our team at (779) 704-4707 or use our Contact Us Page
2. Provide your service invoice or warranty certificate
3. Describe the issue with photos or videos, if possible
4. Our team will look into your request and schedule an inspection if necessary

All warranty work must be performed by Titan Garage Doors Rockford technicians to remain valid.

Important Legal Disclaimer

This Warranty Disclaimer is subject to change without notice. All implied warranties, such as those for merchantability or suitability for a specific purpose, are only valid for the length of time permitted by applicable law.

Titan Garage Doors Rockford disclaims all other warranties, express or implied, not explicitly stated herein. Your statutory rights under applicable laws remain unaffected.

Keep Your Warranty Valid

To ensure your warranty stays in effect:

• Do not attempt DIY repairs on your garage door system
• Schedule annual maintenance with a licensed technician
• Keep all service and installation records

All warranty work must be performed by Titan Garage Doors Rockford technicians to remain valid.